NO HELP WITH CALL CENTRE / WEBSITE
<p>PLEASE can a team leader or SUPERVISOR phone me urgently to discuss an issue that I have. I upgraded and my phone was delivered, but NOT my tablet. I've been shoved from pillar to post and cut off and I AM NOW TIRED OF THIS. I have been phoning for the last WEEK and this issue is STILL UNRESOLVED. I have called 082 111 then asked to call ********** then told to call ********** 4 then told to call ********** who then advised i must call ********** 4 again - I HAVE NOT HAD ANY SUCCESS AND YOU CANT EVEN CHAT ONLINE ON THE VODACOM WEBSITE as the chat advisors are unavailable. I AM SICK AND TIRED OF THIS. PLEASE - your service levels are TERRIBLE - PLEASE CONTACT ME URGENTLY FOR A TELEPHONE NUMBER TO CALL ME BACK. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We have escalated the matter to the Sales Management Team for further investigation and feedback.
Regards
Vodacom Consumer Website Team
Dear Client
We have escalated the matter to the Sales Management Team for further investigation and feedback.
Regards
Vodacom Consumer Website Team
