SH
Shuaib H

1 reviews | Active since May 2017

15 Oct 2017, 20:16

No help with a issue on my phone

I have spoken to Vodacom plenty of times my wife's phone does not get 4g network since the time she has upgraded her phone and I have done a SIM swap but till today it's not working it's about a couple of months and I am been a customer of Vodacom for over 10yrs very dissapointed in them

0
Replies (2)
Vodacom
Vodacom's reply16 Oct 2017, 06:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SH
Shuaib H's update17 Oct 2017, 13:34
Reviewer Update
I am still waiting for a response from Vodacom they say they will contact me still waiting utterly dissapointed