SM
Shannon M
1 reviews | Active since May 2020
20 May 2020, 15:28
No help received
Vodacom service is terrible they are not picking up a payment made in the beginning of the year and now they keep cutting my phone I've been calling them speaking to numberous people and sent proof of payment many times and still it has not been reconnected.
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Vodacom's replyOfficial
21 May 2020, 08:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 May 2020, 08:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team