CM
Complainant M

1 reviews | Active since Nov 2014

09 Jan 2017, 08:16

No help!!! Please do your job

<p> </p> <p>Assist me with two queries, as people at vodacom can't do their job, let see if they will do this one.</p> <p>1. 10g data was supposed to have been loaded with my new upgrade but it was not, please reload.</p> <p>2. I was billed for an order that was cancelled, please reverse it so that i can pay my bill in peace as i know you will cut my line</p>

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Replies (1)
Vodacom
Vodacom's reply09 Jan 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,