No help or response to my queries with account issues

<p>I would like Vodacom accounts department to call me ASAP as I have an ongoing issue since 01 April and no one is getting back to me just promoses I have been into your Brooklyn and Menlyen branches they cannot assist me the call centre lets me hold for 50 minits then cuts me off when I phone ahain a few day later I am told off line cannot help me I have refrance numbers still no assistance. My new statmwent for may is also incorrect I am on you choose flexie 200 at R208.50 x 2 = R417 I am being charge R717 an extra R300 WHY?????</p>