NB
Nico B

1 reviews | Active since Jan 2010

16 Mar 2016, 10:41

No Help or response on mails

Good Day<br> <br> I am really disappointed with the service that Vodacom sales department I have made online request for new contract and for the past 2+ weeks tried to call Vodacom on number emailed and sms which is 082 178 44 does not work I even tried the 082 111 I have had numerous issues now with Vodacom and feel I will be cancelling my current contract which will be due for upgrade and I will be migrating with my number and looking at opening a new contract with your competitors. <br> <br> I have tried cancelling my current contract and moving with my number but also have not had any assistance if I don't get feedback I will stop my debit order as my current contract has reached its 24 month expired date

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2016, 22:22
Official
Hello Porra,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team