MS
Marcel S
1 reviews | Active since Aug 2020
06 Aug 2020, 13:47
No help in 7 months
Our Vodacom signal booster is not working. My husband reported it to Vodacom in JANUARY, and still no one has been here to fix it. I then reported it again a few weeks ago, ref number ***. I now got a msg to say the query has been closed, but still no one has been here to fix it. Without the booster we have absolutely no signal, in other words: At the moment Vodacom is useless to us.
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Replies (2)
Vodacom's replyOfficial
06 Aug 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Marcel S's updateReviewer Update
13 Aug 2020, 11:19Okay the 2 weeks have passed. Whats the next excuse?
MS
Marcel S's update13 Aug 2020, 11:19
Reviewer Update
Okay the 2 weeks have passed. Whats the next excuse?