RV
RENETTE V
1 reviews | Active since May 2014
01 Jul 2022, 14:05
NO HELP FROM VODACOM PERSONAL
I have been struggling to send a mail of proof that I am no longer on debt review. Nobody seems to know who i must send the documentation to and in the meanwhile i get penalized because of the fact that im on debt review. How do I get my documentation to Vodacom to fix my account. I am no longer on debt review and would like Vodacom to fix my account.
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Replies (2)
Vodacom's replyOfficial
02 Jul 2022, 10:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2022, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
04 Jul 2022, 14:12It has been three days still no reply from Vodacom.
RV
RENETTE V's update04 Jul 2022, 14:12
Reviewer Update
It has been three days still no reply from Vodacom.