No help from Vodacom fibre
I have been phoning since Theusday that our vodacom fibre is off and still no one phoned us. They say 24/48 hours . it's now Saturday. I have an online business and toddler and can't do anything without the internet. We don't have signal without the wifi. nothing wants to load. I hope someone can get back to me about this.
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Vodacom's replyOfficial
12 Jun 2021, 11:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2021, 11:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team