EH
Elvina H
1 reviews | Active since Jan 2023
22 Sept 2023, 11:34
No HELP from Vodacom Customer Service to change price plans
I have attempted over several months to change my price plans with Vodacom since I no longer use the price plans I am currently on.
I have called the call centre and been disconnected several times and now get a message that my number is blocked to the call centre.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Sept 2023, 11:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2023, 11:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
EH
Elvina H's updateReviewer Update
22 Sept 2023, 11:55Thank you
EH
Elvina H's update22 Sept 2023, 11:55
Reviewer Update
Thank you