No Help from Vodacom

I got a I phone from Vodacom that crashed not even 5 months after taking out the contract I send it in to Vodacom Menlyn Repair and after waiting for two weeks they gave me a new I phone Same model.. That also does not work properly

I have lodged complaints with Vodacom and haven't received any solution from them.

I have uncapped WiFi with Vodacom at my house and office and still have to spend alot of money on this I phone that does not work properly and also cannot connect to my wifi because the phones settings is faulty

I'm still paying for this broken phone every month and Vodacom refuses to sort this out. Three weeks ago I lodges an escalated complaint with Vodacom and nothing has been done, no one contacted me. I just received an sms that says Your case with reference number has been closed hope you are satisfied with the service

I am NOT satisfied at all!!

I have all my other phone contracts and WiFi contract with Vodacom. My whole family has been with Vodacom for years.

This is really not acceptable