NO help from Vodacom..

<p>On Saturday, 6 May 2017 19:58 I received a sms from Vodacom saying that my cellphone account and my wifi account has been softlocked- in otherwords, i'm not able to use my phone. No calls, no data, no sms. I stay in a small rural town and the nearest VodaShop is 120km from my home. I had to borrow a phone to call someone to go to Vodacom the next morning to go and hear what is going on.</p> <p>Sunday morning around 11:00 my phone was unlocked and I was able to use it again. That same Sunday night around 20:17 i received the same sms and my phone locked for the second time.</p> <p>Monday morning my dad went to Vodacom and they unlocked it for a second time.. Same story, Monday night around 20:15 i received the same sms.. "VODACOM BALANCE NOTIFICATION. FOR YOUR INFORMATION. MANDATORY ACCOUNT LIMIT REACHED-SUBSCRIBERS SOFTLOCK"</p> <p>On the 16th of May it was reffered to a specialist after continious calls and visits to Vodacom. My reference number: 1- ********** ********** .... Still, nothing has been done about my accounts that has been locked... BUT I received an email with my account for R1764.24... for a phone and wifi I couldn't even use for almost 3 weeks.</p> <p>We all, my family and friends are Vodacom users.. It is sad to say, but if Vodacom doesn't fix this problem.. We will take ou business somewhere else..</p>