ND
Nondumiso D
1 reviews | Active since May 2012
31 May 2019, 17:45
No help from the service Agent
The agent couldn't explain why I must pay R10 monthly instead I was told to go to where I got the contract and ask why it was not explained to me that I have to par the R10.
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Vodacom's replyOfficial
31 May 2019, 18:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2019, 18:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team