No help from porting department
<p>I ported from MTN back to the vodacom networklast week Wednesday. I have been struggling to set up my FNB banking because I am not receiving my banks Smses. Vodacom is insisting the problem is on fnbs side. However FNB states the problem lies with vodacom. I do not care who the problem lies with all I care about is that the issue get resolved. Please assist me urgently with this matter</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
We have escalated your issue to the Port Support Team for resolution.
Regards
RoderiqueLategan
Best regards,
Dear Customer
We have escalated your issue to the Port Support Team for resolution.
Regards
RoderiqueLategan
Best regards,
