1 reviews | Active since Jun 2016

03 Sept 2015, 13:50

NO help from customer service

I have called your customer care number on several occasions to no avail. I have spoken 9 people and each time they transfer me to the accounts department the call gets cut. Its my time and money wasted trying to cancel my contract that I currently have with your. Please get some one from your accounts department to call me asap. I will not be liable for any payments if this contract is not cancelled .

0
Replies (1)
Vodacom
Vodacom's reply03 Sept 2015, 15:59
Official
Hello valancia,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM