No help from customer service.

Vodacom has the worse service ever, Last month I wrote about a *****ulent debit order on my account from vodacom but I haven’t been assisted even though I did everything they asked for on their response.

The debit order is about a device that was taken *****ulent by someone I don’t know using my identity, I was told to send my ID, affidavit and a letter with 3 signatures, but till today i am still waiting. This is ******* because I informed you but yet you’re continuing to debit me.

I have 3 relatives who are hospitalised, I can’t afford for you to just take +2000 from account.