JB
Jessica B
1 reviews | Active since Jun 2023
04 Jan 2024, 14:01
NO HELP
I am trying to get a contract and internet.. But they just end the call I called like 5 times and also signup online for the contract. These people dont want to help!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jan 2024, 14:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2024, 14:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JB
Jessica B's updateReviewer Update
04 Jan 2024, 22:22Thank you. Because i filled in the form aswell for call me back and still got nothing and lady keeps answering and then ending the call. I need internet ASAP for work.
JB
Jessica B's update04 Jan 2024, 22:22
Reviewer Update
Thank you. Because i filled in the form aswell for call me back and still got nothing and lady keeps answering and then ending the call. I need internet ASAP for work.