AF
Amahle F
1 reviews | Active since Mar 2024
07 Oct 2025, 12:55
No help
Weve been without internet since 01/10/25 and no one is assisting us. Weve called everyday since our internet stopped working and they keep telling us they have escalated the matter. This is unacceptable for a person who is working from home.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Oct 2025, 14:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2025, 14:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AF
Amahle F's updateReviewer Update
08 Oct 2025, 14:57My intenet has been restored thank you.
AF
Amahle F's update08 Oct 2025, 14:57
Reviewer Update
My intenet has been restored thank you.