No help at all - "not my problem"

<p>I bought an Iphone 6 off of Gumtree 2 days ago. My MTN sim card did not pick up any signal so I took it to IStore to check out - only to be told that the phone was "network locked" by Vodacom. I was then instructed to take the phone to any Vodacom shop for the block to be removed.</p> <p>The phone was deemed Blacklisted by Vodacom to an unknown reason - most likely a stole/insurance claimed phone. (keep in mind that I am now the legal new owner of a device that vodacom has blocked). I then requested further assistance and advice on what to do next... Vodacom's official reply the only thing that I kept getting from the woman was"You need to bring the original owner into the store to resolve this issue, this is not my problem". I even recieved a print out with the details of the blacklisting, the reference number and the phones serial number - surely they KNOW who this person is? Their system has the device registered, obviously linked to the original owner and his detalis???? Why punish ME for someone elses wrong doing?</p> <p> </p> <p>The man I bought it from (Mike) phone is off, and Vodacom does NOTHING to correct the error, instead shows me the door. </p> <p> </p> <p>I am now stuck with a R4800 device which is of NO use to me and Vodacom has the ability to fix this - but blatantly refusses to!</p>