No help at all for someone who it trying to do the right thing!

Hi,

If I didn't have to select a star I most definitely wont. I have been struggling for months to get proper help from Vodacom. Either you have to deal with a rude agent, or they won't listen to what your problem is and what you need help with. You keep having to go in circles. They are not willing to listen to you properly and actually help. I am stuck with a contract I can't afford due to being on debt review thanks to ****mers who emptied my bank account two months in a row. I have explained over and over and over about my situation but, get no help. They would rather pay their lawyers to harass you and pay lawyers them when if they listen and actually help the problem would be solved.

What is a person who is trying to do the right thing meant to do? It's bad enough I am in this situation and having to embarassingly tell them my situation and beg for help, now I must go in circles and tell my story over and over and over with no outcome at all.