qS
qondile S

1 reviews | Active since Jul 2013

02 May 2017, 14:37

no help at all

<p>i went to the Vodacom shop at Carlton Centre to enquire if they has the Sony Experia in stock, i was advised that the shop did not have this phone in stock. When i asked the consultant to please check on the system as to which vodacom shop has the phone, i was told to wait in the same queue with people applying for contract phones. which meant i would have to wait for over 30 minutes just to find out where this phone was available. i would have waisted my time waiting to find out instead of actually going to a shop that has the phone to buy it.</p>

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Replies (1)
Vodacom
Vodacom's reply02 May 2017, 14:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team