No help at all

Vodacom could care less for their clients. Due to unforseen issues I miss a few payments on my Vodacom account, I did not leave it and not pay them I contacted them to make arrangements for the arrears. I set a payment plan in place with a consultant at the Vodacom call centre and assumed all was in order. To my surprise they have blocked my account. I made payment as per the arrangement but to no avail they will not unblock my number untill full payment is received. After about 9 phone calls to the call centre I managed to get a call back from a manager by the name of Patricia who laughed in my ear listening to my story and told me nothing can be done. After years of being. Vodacom client I cannot wait to cancel my account when my contract ends. Very disappointing Vodacom