AG
Anton G

1 reviews | Active since Nov 2015

24 Aug 2016, 09:26

No help, and incomplete records

<p>4 Months and no assistance. I am trying for 2 weeks already to get my itemised billing for the month of Jule 2016 with no support or response from them.....</p> <p> </p> <p>This is the fourth time that they are testing my patience and it looks like it will be the last....</p> <p> </p> <p>I am struggling every single month to get my itemised illing out of them, they just don't give a S****. Every month it is the same problem ans fighting on the phone for hours just to get the report. Wish I could meet the CEO and tell him how S*** they are</p>

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2016, 11:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team