NO HELP AND APPAULING SERVICES FROM VODACOM.

I had an account with Vodacom. I have tried to contact them but the call centre agents fail to assist me and end the calls. This is about a contract I took with them to get clarity but they cannot even do that. They are useless and I will take this further because my credit rating is now being affected because of a R210.00 that I apparently owe and then do not owe them. When I called them, they said that I do not owe them anything but when trying to request a letter stating that I do not owe them as per their contact centre agents they drop the calls. I need to find out what is happening on that account and if I do not owe you guys I need a letter stating that the account was settled and that I owe them nothing as this is affecting my credit rating. I have been avoided and I need to be helped immediately. It is unbelievable as to how companies treat the same customers that bring them business. I need someone to resolve this immediately as hello peter is just a starting platform for me to tell everyone about your service. If I do not receive any assistance, I will take this TO SOCIAL MEDIA...….