No help
Since I have changed my contract I have not been able to access 4G or LTE. No matter where I go I only get E internet acess. I have logged various complaints only to be told they will fix it. A year later and I still have an Internet that does not work.
My phone worked perfectly fine till I changed my contract
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Replies (1)
Vodacom's replyOfficial
13 Mar 2018, 12:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2018, 12:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,