1 reviews | Active since Aug 2017

16 Sept 2017, 05:52

No help!

I recently sent an email to Vodacom requesting assistance with a ********** account. I was told that I would receive feedback in 7 - 14 days. 1 month later and I have received no response.

0
Replies (2)
Vodacom
Vodacom's reply16 Sept 2017, 06:37
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Sept 2017, 09:32
Official

Dear Kelly,

Feedback has been sent via email.

Regards,

Cassandra

Best regards,