No happy

Hi.

I've been using vodacom for almost 15 years without any problems. I've even being on different contracts with them.

I've decided to not renew my contract with vodacom from end of May 2019. When I cancel my contract I asked the consultant how must I pay on my last payment, she then informed me that I must pay R300 and something as I had some credit on my account.

Then after 5 months of my contract being cancelled, I received an email stating that I owe vodacom R302.

I'm unable to see my previous payments as I am on prepaid now. I then contacted vodacom customer service, spoke to one of the consultant. I asked that she send me the statement that shows arrears. The lady told me that she sent the statements, even now dololo.

I want vodacom to go back and send me the recordings done in April + may so we can sort out this problem.

I want this arrears removed.

Regards