KM
Keith M
1 reviews | Active since Mar 2009
21 Feb 2023, 11:54
No Handset
Upgraded to a new contract and handset almost 3 weeks ago, still not received handset or any communication at all. Even a phonecall would have been useful. No answer to emails or phonecalls. Considering cancelling contract and moving to Cell C. You would think that the company would go out of its way to retain long standing clients, apparently not it seems.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
21 Feb 2023, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2023, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,