No go upgrades

<p>Trying to do 3 upgrades for the past 5 days and no go. ********** </p> <p>Day 1 took 48 minutes to do 1 upgrade and was told that 18H00 is "tjaila" time and the systems will be shutting down - He will phone me back the next day. (The deal advertised in the book was apparantly priced wrong and I had to choose another plan)</p> <p>Day 2 nobody phoned me back - I called again and found that the upgrade done the day before was wrong - it should have been 4GB data every month - they had it as 2GB - promised it will be rectified the following day as admin was closed and unfortunately cant do the other 2 upgrades as the system is updating, but I will receive a call the next day to confirm all the upgrades. Promise was made by the supervisor this time.</p> <p>Day 3 - no calls received - had to phone again - nothing was done - lady try to assist to do upgrades - 1 was done - the other one was still not rectified - will advise admin once again and the last upgrade they had problems with as the system changed and the package was no longer available as advertised on the internet, but it will be sorted and I will get a call the following day to confirm</p> <p>Day 4 - no call received - phoned again - 2 upgrades completed - 1st upgrade still not sorted (1st one) Lady assisitng really cheeky and made a comment "Oh Lord" Really unproffesional behaviour - just shows they do not give a ..... and that the client does NOT come frst Promised to call me back - once again</p> <p>Day 5 - no call received - left it</p> <p>Day 6 - Logged a review on Helo Peter - maybe we will get a response now!!!!!!!!!!</p> <p>We have been with Vodacom for ages and ages and this is the 1st time we get this type of treatment - really shocking and unacceptable. Makes us thin****!! Vodacom - can you redeem yourself or must we look for another servise provider? - not that your staff in your call centre would care if we do decide to cancel!!!!!!</p>