NA
Nazim A
1 reviews | Active since Mar 2019
11 Mar 2024, 18:35
NO GO FOR VODACOM
Absolutely disappointing service with Management of Vodacom . From December 2023 they are still resolving my query with no error on my side vodacom lacks service and need serious attention. Guys I advise please don't choose them as a service provider ,you will get the wrong deal incorrect premium and alot of promises and lies . It's quiet shocking that such a big company gives service like this to a client that has been loyal for close to 20years. I've been spending so much of time with call centre's and managers and agent all 'calls are recorded ' I even dealt with vodacom's Hello Peter's team still no help .Most frustrating network provider.
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Replies (1)Vodacom's replyOfficial
12 Mar 2024, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2024, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
