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Nazim A

1 reviews | Active since Mar 2019

11 Mar 2024, 18:35

NO GO FOR VODACOM

Absolutely disappointing service with Management of Vodacom . From December 2023 they are still resolving my query with no error on my side vodacom lacks service and need serious attention. Guys I advise please don't choose them as a service provider ,you will get the wrong deal incorrect premium and alot of promises and lies . It's quiet shocking that such a big company gives service like this to a client that has been loyal for close to 20years. I've been spending so much of time with call centre's and managers and agent all 'calls are recorded ' I even dealt with vodacom's Hello Peter's team still no help .Most frustrating network provider.

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2024, 07:25
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team