SM
Spo M
1 reviews | Active since Aug 2017
28 Jan 2022, 13:40
No free LTE for 1 month as you advertise.
Vodacom I app**** for fibre last week and was assisted by Thandokuhle Tabede. I would like to know why you never offered me 1 month free LTE as I wait for installation. He has that I did not ask for it. That means as a customer I need to know your products and services are sell them to myself.
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Vodacom's replyOfficial
28 Jan 2022, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jan 2022, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team