1 reviews | Active since Sept 2015
No free data as advertise
Purchase a smart phone from Pick 'n Pay Hyper and suppose to recharge with R12 to get 1GB of free data. I recharged 5 times with R12 but no data. Received 2 messages that I should recharge. Contact the call centre and they transfer money to my account which can be used to buy the 1GB. Why did the original method not worked? Why must you fight to get what was promise?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM