PT
Paul T
1 reviews | Active since Jun 2020
14 Nov 2023, 16:35
NO FREE BONUS AIRTIME FROM VODACO.
Once again no free airtime bonus from vodacom. Topped up with R275 today, received an sms to say that I have R275 free bonua airtime. NOTHING RECEIVED, AFTER 4 MINUTES AND 33 SECONDS PHONE DEAD.
ONCE AGAIN NOTHING FROM VODACOM AS PER USUAL.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Nov 2023, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Nov 2023, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team