DK
Dominic K

1 reviews | Active since Feb 2016

24 Mar 2018, 20:57

No follow up, no signal bryanston Millwood estate

It’s been just over a month and still we await any form of feedback regarding the issue of us not having signal in bryanston. This complaint was first made two years ago!! To date not a single consultant has followed up, this is rediculous!!! Ref:EC-1J6J-3VUFMU

0
Replies (2)
Vodacom
Vodacom's reply25 Mar 2018, 06:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Mar 2018, 12:25
Official

Good day

We have requested our Network management division to make contact with you.

We apologise for any inconvenience caused.

Regards

Kim