No follow up!!! Bad service

Bought a new contract Samsung S6 Edge online through Vodacom 17 June. When contract and phone was purchased I asked the consultant Jose to port my number from MTN TO Vodacom which he agreed to do. I'm really regretting this! Received my phone 22 June and whole of last week and this weekend I have not heard from him. Also I have no connection what so ever. <br> <br> My phone is still not working and my old number has lost signal last week. <br> <br> I called Vodacom and even went into the store in BlueRoute Mall Tokai for help... no one can help and keep telling me to put my phone off / take my sim card out ect. I even got a comment at the store that my number/sim is registered to some other guy. How ***** can that be. Same old same old... Vodacom sucks big time. And when I find the correct person to deal with I will cancel the contract immediately. <br> <br> Also I will report the bad service to Vodacom and it's clients as no-one is helpful at all. I have called 100 times and the consultants keep telling me to wait 5 hours... I've been waiting for 7 days now and still no help!!!! <br> <br> <br>