sS
sunshine S

1 reviews | Active since Jan 2014

19 Oct 2016, 19:06

No follow up

<p>l am still waiting for a consultant to get back to me with regards to my query,it's been more than 14days since l wrote a review about Vodacom and they said someone will call me to resolve my issue. I do not need you to call me anymore as it's clear customers do not matter.</p>

0
Replies (1)
Vodacom
Vodacom's reply20 Oct 2016, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team