mK
mpolo K
1 reviews | Active since Jul 2023
30 Dec 2024, 17:34
NO FIBRE NETWORK
I don’t know who to blame for the bad service. Vumatel or Vodacom? No network from Friday, have called and two technicians came but network was down in less than 2 hours. I am disappointed by the service given. I have called Vumatel numerous times, with no help!!! Vodacom has the nerve to ask what was Vumatels responses to my call. Vodacom Promply help.
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Vodacom's replyOfficial
31 Dec 2024, 08:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 08:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team