SE
Sumarie E
1 reviews | Active since Oct 2017
05 Jan 2025, 18:35
No fibre line activation
I have been struggling 5 days now to get my line activated. They convince you to move service providers making it sound that it is something simple to get a line activated. We struggle to work from home. I have escalated many times I cannot believe this is how you treat new customers!
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Vodacom's replyOfficial
06 Jan 2025, 07:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2025, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team