No fibre internet access

In the past month my home fibre line has been offline many times. My last fault i reported on the 6 Aug. I have made multiple calls but and have been advised that my fault has been escalated on multiple occasions. I was told that a tech would work on my line on the 12th. Nobody came out. I called again and was advised that a tech would come on the 14 Aug. Still my line is out of order.

I am very disappointed in vodacoms ability to repair and maintain the service which i faithfully pay for