No fibre for three weeks, still no fibre. Vodacom is useless with customer service. I am disgusted.

I have had the WORST customer service experience of my life with this ridiculous conpany. We have not had a fibre connection to the internet since December 2021 and they still took my debit order even though I have been paying for absolutely nothing. I was not even offered a compromise such as a ****le to use until I have fibre again after 4 technicians have been at my property and it is STILL not resolved. Nevermind the horrible customer service I received from a guy at the fibre department and when I ask for his name he refuses to give it to me and just transfers me to a different department. I will definitely be taking my business elsewhere. This is disgusting treatment of a paying customer that has been with them for years. Shame on you Vodacom.