DC
Dylan Cooke-Tonnesen
1 reviews | Active since Oct 2015
20 Feb 2023, 18:29
No Fibre For Past 2 Weeks!!
Terrible service no Wi-Fi for the past 2 weeks and I just get told it’s down in my area. Vumatel is meant to be upgrading our lines so we have shard ONTs but nothing yet - I have spent R700 extra this month on mobile data …. I have been loyal to you for ever, my parents are loyal to you I’m ready to cancel my contract
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Vodacom's replyOfficial
21 Feb 2023, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Feb 2023, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team