NB
Natasha B

1 reviews | Active since May 2020

19 Dec 2021, 17:21

No Fibre for more than a month

Struggling more than a month now to get our fibre working. Everyone has a different story. Escalating the problem to this and that department with no luck. Vodacom your service is pathetic!

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2021, 20:37
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team