KM
Kimeshni M
1 reviews | Active since Apr 2022
05 May 2022, 08:46
No fibre for more than 2 weeks. Vodacom not helping.
Hi everyone. Vodacom has not fixed our fibre connection and it's been more than 2 weeks now. Haven't had fibre since 18 April. I don't think Vodacom cares about their customers anymore. I don't think they care about reviews on hello Peter either. Will be looking at alternative internet providers.
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Vodacom's replyOfficial
05 May 2022, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2022, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team