LH
Louisa H
1 reviews | Active since Mar 2015
09 Jan 2025, 15:51
No fibre connection, no feedback
My fibre is down for a week now with no feedback from Vodacom. Every time I call in to request an update I am told a different story. This is not on.- I am going to be invoiced on the 25th for a service I am not enjoying. Vodacom, do better!
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Vodacom's replyOfficial
10 Jan 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team