MG
Marike G
1 reviews | Active since May 2018
11 Nov 2021, 11:59
No fibre connection for 9 days now
9 days in and still no internet or a single phone call to explain or make a plan to resolve the matter.
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Replies (2)
Vodacom's replyOfficial
11 Nov 2021, 15:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2021, 15:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MG
Marike G's updateReviewer Update
11 Nov 2021, 15:19You said the exact same thing last week and nothing.
MG
Marike G's update11 Nov 2021, 15:19
Reviewer Update
You said the exact same thing last week and nothing.