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Tania C
1 reviews | Active since Jun 2014
25 Mar 2023, 12:23
No Fibre connection
No fibre now for 4 days. Ref sr*** Last time it took two weeks. No one seems to care you can not even speak to a supervisor or anyone senior. The most frustrating *********** system. Why do we pay for this useless service
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Mar 2023, 15:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2023, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tania C's updateReviewer Update
27 Mar 2023, 17:59Day 5 still has not been sorted out
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Tania C's update27 Mar 2023, 17:59
Reviewer Update
Day 5 still has not been sorted out
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Tania C's updateReviewer Update
28 Mar 2023, 16:18Thank you. It has finally been fixed. 6 days d’oro a one minute setting
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Tania C's update28 Mar 2023, 16:18
Reviewer Update
Thank you. It has finally been fixed. 6 days d’oro a one minute setting