MH
Michelle H
1 reviews | Active since Sept 2012
22 Nov 2022, 09:46
No fibre connection
If I could give a zero star I would. Fibre off for a WEEK already!! No feedback...no help...no response. I understand a 24 hour downtime...even 48 hours...even 72 hours....but a WEEK???!!!
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Replies (1)
Vodacom's replyOfficial
22 Nov 2022, 09:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 09:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team