MR
Melanie R
1 reviews | Active since May 2014
02 Jan 2023, 10:41
No Fibre
Good Day all. I have been waiting for my Fibre installation since October 2022 and now it is January 2023.
Make story short, I am being charged for the uncapped Fibre every month. Which I canceled at the beginning of December 2022. So these big service providers are here to take your money and not provide the service.
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Vodacom's replyOfficial
02 Jan 2023, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jan 2023, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team