No fiber no service what now Vodacom.

The technical support service from Vodacom is disgusting, horrible, and utterly nauseating. On the 1/11/2021 my fiber line stopped working, according to call center the repair will be done with in 48 hrs whereby i agreed and emphasized the urgency of getting the fiber up and running as my wife runs a business and the internet plays an major role as its online based. 3 days later there was no technician to fix the line. on the forth day 04/11/2021 I was told the technician will be at my house at 1 pm. So i took time off work to be at home, by 3 pm the was no technician, i call the technician at 3pm he said he needs to reschedule for the second time. After numerous phone call to Vodacom and hours of holding the technician eventually arrived at 6pm (Note we lost R3500.00 due to Vodacom's empty promises my client canceled the contract). On Monday the 08/11/2021 the line switched off again. I contacted the call center the logged a call and well today is day 3 with no fiber. Vodacom has no care about they customers they too big to worry about the small business or the child that needs to study for exams, as i type this i am currently on hold with Vodacom for 30min with no definite answer its just an irritating holding tune. 32 min later I spoke to an Escalation Officer who cant give me a definite answer as to when will my fiber be repaired. Vadocom is another Eskom on the off. Real f*@/kin k0k service.