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1 reviews | Active since Jul 2017

04 Nov 2017, 13:05

No Fiber Installation_Bad Attitude_Lies! Lies! Lies! (So *********)

My Ref Number: SO171 ********** 71 VodacomYou people are disgusting, spineless *****. I app**** for a Fiber Optic Installation more than a month ago. You have been since promising to have this installed, to date no one has contacted me. I called your call centre a hundred times, spoke to various agents including Mpumi and Sharon Anthony. What must a person do to get service from you????? Your twitter account does not take my complaints serious. Everyone the is a ****. Even the consultant who came to sell this bull**** fiber to me at Little Manhattan in Pretoria West lies every time I ask him about my installation. Well he got his commission so he does not care. Your installation technician Warren from your scheduling team **** to me, saying he has been trying to call me with no success last week. Gave him me cell number again and he promised to install today. I have been calling him for the past 3 days and he is avoiding my calls. You are disgusting filthy ***** man. So nonprofessional. You are such a disappointment for a company of you status. sies !

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Replies (2)
Vodacom
Vodacom's reply05 Nov 2017, 06:15
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Nov 2017, 13:16
Official

Good day Sive

This has been escalated to the fibre team.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian